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Attending Market Safely

Posted by Dallas Market Center on September 29, 2021

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Attending Market Safely

Dallas Market Center is committed to balancing good health with good business this fall. As you plan your visit during the week or for October markets, we've gathered important updates and guidelines below including on-site measures, registration information, travel tips, dining options and more. 

For our daily business and October trade events we will follow the latest CDC guidance: masks are highly encouraged for everyone visiting. There are no court-upheld state, county nor city regulations mandating masks so we ask for everyone's cooperation.

Along with the guidelines below, there are safety measures that are part of the natural design of our marketplace: open parking, large entryways, quick registration in multiple areas, wide hallways, multiple escalators to all floors, and showrooms with controlled access to allow for the appropriate distance between customers. 

While on campus, everyone should follow the guidelines from the Centers for Disease Control regarding masking, good hygiene, sanitation, and social distancing. Those details are available here. And note that showrooms are expected to follow guidelines, to have hand sanitizer visible and functional; and to wipe down all surfaces with antibacterial cleaner regularly.

We look forward to seeing you soon.


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For Buyers



  1. Medical masks or face coverings are highly encouraged for all buyers especially if you are unvaccinated. If you do not have a mask they are available at all registration desks. Masks should be worn while using the official DMC shuttles.
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  2. Anyone who has been in contact with anyone ill in the last 14 days, who is feeling ill themselves, or who has symptoms outlined by the Texas Department of State Health Services should not enter Dallas Market Center. Details on symptoms are available here.
  3. Social distancing is encouraged for the comfort and safety of others.
  4. Please wash hands frequently and/or use one of the more than 100 hand sanitizer stations through the marketplace.
  5. Food service is plentiful via multiple outlets for sit-down meals or to-go. Please check the DMC website or app for details under each market.
  6. Shuttles are available during October Markets. All shuttle passengers are encouraged to wear a mask. For rideshare options with discounts check the DMC website under each market page.
  7. Valet is available on a daily basis and during October Markets.  
  8. Hospitality services such as to-go coffee and wine bars will continue. There will also be a limited number of attendance-optional gatherings for special events.

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For Exhibitors

 

 

All DMC exhibitors are expected to show leadership and sensitivity as they welcome buyers into their showrooms. At the same time, showrooms are individually controlled spaces and individual decisions may be made regarding capacity or masks, for example. Please direct your questions to Helen Smith, Senior Director of Exhibitor Communications, at hsmith@dallasmarketcenter.com.

  1. For quick, low-contact entry into the marketplace, please encourage buyers to pre-register via the Dallas Market Center website and receive their FastPass. The FastPass, delivered via email, allows buyers to scan, print, and enter the market from any registration desk.
  2. Medical masks or face coverings are highly encouraged
  3. Exhibitors should self-screen for signs and symptoms of illness as outlined by the Texas Department of State Health. The guidelines are available here. Likewise, they are encouraged to health screen all employees—full-time and temporary.
  4. Please wash hands frequently and/or use one of the more than 100 hand sanitizer stations throughout the marketplace.
  5. Clear communication to buyers of showroom expectations and policies regarding health and safety, as well as normal business practices such as hours of operation, are critically important. Therefore exhibitors are requested to post their policies to their front doors as well as include information in their pre-market communications to customers. 
  6. Hospitality is an important element in the customer service experience in Dallas. As we move toward more traditional markets with a limited number of gatherings we encourage you to make your own decisions regarding your showroom's operations but we recommend the following: 
    1. Food may be provided but continue to avoid self-service food via common containers such as buffets; instead, offer individual packaged meals or offer plated service via a designated person or contracted provider.
    2. Host limited food service events and happy hour cocktail-type events with plenty of space for comfort.
    3. Levy is the food service partner for Dallas Market Center and is developing individually packaged options for showrooms. Please contact them directly at 214-749-5493.
    4. A list of approved outside caterers is available here on our website.   
  7. Shuttles will be running during Markets. All shuttle passengers are encouraged to wear a mask. However, buyers may also  drive themselves or use rideshare options like Uber, Lyft or the local company Alto.
  8. Valet is available on a daily basis and during October Market. 
  9. Please see below for travel updates including state-by-state requirements as well as airline and hotel protocols.
  10. If you learn of a customer who has contracted COVID-19 and who came in contact with your showroom personnel and/or other customers please immediately enact contact tracing protocols as outlined by the CDC.  
  11. COVID testing will once again be available onsite. See below for details. If you or a customer would like to find a different nearby COVID-19 testing location, please refer to the following list provided by the Texas Department of Emergency Management

 

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Steps DMC is Taking



  1. All DMC staff will wear a mask.
  2. Staff entering the facility will wash hands and/or sanitize hands.
  3. The buildings will maintain daily enhanced cleaning and maintain hand sanitizer stations including at registration areas. Hard surfaces will be cleaned with hospital-grade cleaners with special attention to doorways and doorknobs, counters, elevators and elevator buttons, floor-by-floor handrails and escalator handrails.
  4. Registration will be low-contact including "scan, print, and go" methods for buyers who have pre-registered and received a FastPass.
  5. Shuttles are available during Markets. All shuttle passengers are encouraged to wear a mask.
  6. Valet is available on a daily basis and during October Market.  
  7. Hospitality services such as to-go coffee and wine bars will continue. There will also be a limited number of attendance-optional gatherings for special events.

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The FastPass: Get In Quick
For low-contact, quicker entry, the FastPass is your best option. By visiting dallasmarketcenter.com and letting us know which market you are planning to attend, we will instantly send a FastPass via email. Once you arrive at market, simply show us your FastPass email (printed or on your mobile device), we will scan it, and your badge will print automatically. It's that easy.

 

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For hotel reservations contact Connections Housing, 214.744.7444, option 2 for hotels, dmctravel@connectionshousing.com

On-site Testing Available During Markets. DMC has partnered with Kai Medical Laboratory to provide on-site concierge testing for COVID-19. The location is WTC 170, on the first floor of the World Trade Center. The testing is a PCR test with results in 24 hours--the type of test most often required for travelers. Hours of testing are 9 a.m. to 2 p.m. There is a cost for this service--just as if you went to an outside clinic. Details are available via Kai's  COVID-19 testing page.

Hotel Updates: health & safety details from select partner hotels. For more complete information contact Connections Housing, 213-744-7444, dmctravel@connectionshousing.com

Hilton Anatole: Information for visitors: masks required; mobile check-in available; restaurant open; no room service; room cleaning by request every third day; and gym open. 

Hilton Tru: Information for visitors: mask required; no valet; mobile check-in available; restaurant closed; no room service; room cleaning by request; gym open 24 hours.

Holiday Inn Market Center: Information for visitors: mask required; no valet; mobile check-in available; restaurant open for breakfast; no room service; room cleaning by request if staying 5+ nights; gym and pool open. 

Renaissance Dallas: Information for visitors: mask required; valet available Fri-Sun only ($32/night); mobile check-in available; restaurant open; room service available for breakfast and dinner only; room cleaning by request if staying three or more nights; and gym open. 

Sheraton Dallas Hotel: Information for visitors: masks are optional but encouraged; valet ($32/night) and self-parking ($10) available; mobile check-in available for Marriott Bonvoy guests; restaurant open; room service available; room cleaning pre-arrival and post check-out or by request; and gym open. 

Sheraton Suites Market Center: Information for visitors: mask required; no valet; mobile check-in available; restaurant open with limited menu; no room service; room cleaning by request 24 hours in advance; gym and pool open. 

Airlines Updates: health and safety links for major airlines

Airlines including American Airlines are promoting testing prior to travel including home testing with a 48-hour turnaround. Details on this American Airlines program are available here.

American Airlines: details available here on American's Clean Commitment.

Delta Airlines: details available here on Delta CareStandard.

Southwest Airlines: details available here on Southwest's operational details and cleaning process.

United Airlines: details available here on What To Expect.

Rideshare Options

Shuttles will operate for September Markets (please wear a mask) but we've worked with several services to offer exclusive deals for market guests. A complete overview is available here

Alto: Visit the website of this Dallas-based company for details on their Clean Safe Rides. Then use Code: DALMKT for $20.00 off your first 2 rides valid October 22 at 7am through October 29 at 7pm.

Uber: Details on passenger safety are available here. Receive $2.00 off your Uber ride every day in and out of Market. Valid October 22 at 7am to October 29 at 7pm. Claim your voucher.

Lyft: Their commitment to safety is outlined here. They are picking up and dropping off at hotels and market. No discounts available at this time.

 

21Jan_Blog_PlanAheadSafely_Dining_300x300Dining Options
Whether at market or out on the town, there are important details for enjoying a full plate of options. At market, we will have dining options for sit down and grab-and-go. For up-to-the-minute details, visit the market page for each show, which includes dining information. Outside the market center, local restaurants are open for inside dining and patio service. We have gathered some favorite options in one location so you can plan ahead for bites and drinks. Check it out right here

For Further Information

Centers for Disease Control Website

Texas Health & Human Services

Dallas County COVID-19 Information